If you already have an open ticket with a support agent, please reply to the last email sent. 5-in-1 Wireless Weather Station with Wi-Fi® (LOWSC510WB) Connect with your inner meteorologist with this handy at-home weather station. based support staff by Submitting a Request or by chatting with our Live Agents. If you are still experiencing concerns, please contact our U.S. Wait for approximately 10 minutes and verify the address change was received by Weather Underground. Go to Settings > Devices > Select the Connection Device shared with Weather Underground > Make a change to the address. The change initiates a connection from My AcuRite® to Weather Underground. If the reading data is still not available, verify Weather Underground is receiving My AcuRite® data updates by changing the location address of the Connection Device. Weather Underground provides local & long-range weather forecasts, weather reports, maps & tropical weather conditions for locations worldwide. If your readings are available in My AcuRite, please try to resolve this issue by completing the Possible Solutions listed below. Please wait up to 1 hour for your reading data to be available on Weather Underground. Offline on Weather Underground Only Follow This may occur when the Weather Underground Station ID or Station Key/ Password entered into your My AcuRite Weather Underground Sharing Profile is not correct. If your profile is set up correctly, remove and re-enter your Weather Underground profile in My AcuRite®. Since then my PWS has shown as 'offline' on Wunderground. It is now a separate key (Station Key) that is generated specifically for each Weather Underground station ID. Why is my PWS still offline on Wunderground A couple of days ago I hade a power outage (because they dug off the power cable during a road construction 400 m away) for a couple of hours. The password for your weather station is no longer the same as the password for your account. Discover a reliable, real-time and hyper-local forecast that will always warn you about upcoming severe weather. Here you will need to add a PWS (Personal Weather Station) device. Step 2: Create a PWS station Log in to WU, then click on My Profile at the top-right side of the screen, click on the My Device tab. The Weather Underground Station Key is case-sensitive and does not allow special characters. Step 1: Create your WU account Go to and create a WU account. We recommended not to copy and paste your Password (Station Key).
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